Terms and Conditions of Use

The latest update: 7 of October 2026 · Version 2026-10

1. Who We Are and Objects

These Terms and Conditions (the “Terms”) regulate access and use of the Platform OvnarAvailable in https://ovnar.cloud (the “Service”), whose owner is identified in the Legal notice («Ovnar“We” and “We”. The Service includes the customer area (business panel and personal panel), its tools, analysis, notifications, reports, training contents and the professional services that are hired through it.

By ticking the acceptance box and creating an account, or by continuing to use the Service after accepting an update, you enter into an agreement with Ovnar under these Terms, the Privacy Policy and the Cookie Policy. If you do not agree, do not create an account or use the Service.

1.1. Account messages and optional updates

Accepting these Terms allows Ovnar to send the messages required to provide the Service, including account verification, security alerts, material changes, incident updates and replies you have requested. These operational messages are not advertising.

News, offers and commercial security tips are optional and disabled when the account is created. You can enable or disable them at any time under “My details” or through the unsubscribe link in each message, without affecting your access to the Service.

2. Your account

• Age and Capacity. You must be greater than 18 years and have legal capacity to hire. If you create a company account, you declare that you are authorized to act on behalf of that company and that you accept it also on behalf.
• and true data. You must provide real data and keep them up to date. The email should be yours: we use it to confirm your account and to send you important notifications.
• Type of account. When registering, you choose a company or personal account. You can change type on “My data” without losing information.
• and security. Your password is personal and confidential. We recommend that you activate the two-factor authentication.2and FA). You are responsible for the activity carried out with your account and you must notify us immediately at hola@ovnar.cloud If you suspect unauthorized use.
• The team. In the company accounts, the owner can invite other people. Each person uses his own user and accepts these Terms. The owner is responsible for giving and withdrawing access.

3. acceptable use

The service is a protection tool. You undertake to use it legally, in good faith and in accordance with these Terms. In particular, is prohibited:

• Analyze, monitor or request evidence on domains, IP addresses, systems, accounts or persons that are not yours or for whom you do not have the express and written authorization of their owner.
• Use the results, tools or templates to attack, suplantar, scam or access without permission to third-party systems or accounts, or to prepare real phishing campaigns.
• Request phishing simulations without the authorization of the company’s address and without informing the staff in the terms that the labour and data protection regulations require.
• Increase illegal, malicious content (virus, ransomware...), which violates third-party rights or personal data of third parties without a legal basis.
• Try to elude the technical limits, the domain verification or the security measures of the Service; make reverse engineering; overload it; or extract data automatically (scraping, bots) without our permission.
• Revend, sublicens or put the Service at the disposal of third parties without prior written agreement, except the management of several customer companies from your account when you have their authorization.
• Create false accounts, with data from other people or to avoid a suspension.

If we detect a use contrary to this clause, we may limit functions, suspend or cancel the account and, where appropriate, make the facts known to the authorities.

4. Domain Verification and Analysis Authorization

Some functions (continuous surveillance, seal «Protected by OvnarInternet services exposure, corporate email filters) are only activated after Check the property the domain by means of a TXT register in its DNS In your case, after your express authorization. By verifying a domain and activating these functions, you declare that you are its owner or that you are authorized by it.

Standard analyses only consult Public Information (DNSPublic response of the web, certificates, reputation lists and third-party databases. Ovnar Do not perform intrusive scans, penetration tests or attacks without a specific contract signed with the system holder.

5. Nature of the results

Notes, analyses, alerts, recommendations, templates, courses and tools have Information and orientative character. They are based on the controls we can check from outside and on the information you provide to us, so that:

• They do not guarantee the absence of vulnerabilities, incidents or fraud, nor will they replace a complete audit, legal advice or legal obligations of your organization (e.g. data protection, NIS2 or ENS).
• “Protected by Ovnarreflect the state of public controls verified at every moment; It is not a certification. No guarantee against third parties.
• The personal panel tools (link, messages, QR, shops, offers...) indicate risk indications. They cannot guarantee That something is legitimate: in the face of doubt, always check by an official channel.
• The Imaging Tools, QR and passwords work in your browser; we do not upload those files to our servers unless you expressly save them (for example, in the test folder).

The decisions you make on the basis of the results are your or your organization’s responsibility.

6. Communications by email

6.1 Notifications of service. To provide the Service, we will send you the necessary emails: account confirmation, password recovery, security warnings (access from new devices, password changes or 2FA), surveillance alerts, reports, reminders that you have activated and answers to your requests. These notifications are part of the Service.

6.2 Commercial communications and advertising. When creating your account expressly agree to receive by email commercial communications and advertising of Ovnar on the platform itself: news and new tools, services and plans, offers and promotions, events, content and cybersecurity advice. These communications are only related to products and services of Ovnar; We do not transfer your email to third parties. They will send you their advertising.

6.3 to Lower. You can revoke this consent. at any time, easily and free of charge: with the link “Darm of Down” that includes each commercial communication, from “My data → Communications by email” or by writing to hola@ovnar.cloud. The discount does not affect your account or service notifications in the section. 6.1.

7. Payment plans and professional services

• Free to start. The account and basic tools are free. Some professional functions and services (audit, daily surveillance, EDR Managed, external security manager, phishing simulations...) are paid.
• The prices. Prices and what each plan includes are displayed on the web and on “Plans and Services” before you hire, with the taxes indicated. Custom services are governed by the specific budget or contract, which prevails over these Terms in what it regulates.
• and pay. Online payments are processed through Stripe. Ovnar Do not store the full data of your card.
• Renovation and cancellation. Subscriptions are automatically renewed for equal periods until they are cancelled. You can cancel at any time from the billing portal or by writing to us; the cancellation comes into effect at the end of the already paid period. If a collection fails, we will be able to limit the payment functions until regulating it.
• The right of withdrawal (consumers) If you are a consumer, you have 14 natural days to give up without indicating the reason. If you expressly ask us to start providing the service during that period, you will have to pay the proportional part already borrowed, and you will lose the right of withdrawal once the service has been provided completely. Employees and professionals have no right of withdrawal.
• Changes in price. We will notify you at least. 30 days in advance of any price change of an ongoing subscription; if you do not agree you will be able to cancel it before it applies.

8. Intellectual Property

The Service, its software, design, texts, brands, logos, templates, courses and reports are owned by Ovnar or their licensors. We grant you a personal, limited, non-exclusive and intransferable license to use them as long as you have account and in accordance with these Terms. You can use the reports and templates downloaded for the internal needs of your organization or personal.

The data and information you enter remains yours. You give us the necessary permission to treat them with the sole purpose of providing the Service to you. The comparative statistics of the sector are only elaborated with aggregated and anonymous data of the companies that activate it.

9. Availability and changes to the Service

We work to ensure the Service is available and safe, but there may be maintenance interruptions, updates, third-party failures (hosting, DNSExternal APIs or causes outside our control. We may improve, modify or withdraw functions; if we withdraw an essential payment function we will communicate it with reasonable advance and, where appropriate, we will return the proportional part not businesses .

10. Responsibility

Ovnar respond to providing the service with the appropriate professional diligence. In the extent permitted by law:

• We do not respond for damages arising from a use of the Service contrary to these Terms, decisions taken from guidance results, the inaccurate information you provide to us, or incidents caused by third parties (cybersecurity, suppliers, external services failures).
• In the case of business customers, our total responsibility for any claims related to the Service is limited to the amount paid by the customer in the 12 months prior to the fact that originates it, and does not include the ceasing profit or indirect damages.
• None of the above limits liability that cannot be legally limited (well, serious fault or the rights of consumers and users).

You are committed to keeping free of charge Ovnar against claims from third parties arising from an illegal or unauthorized use of the Service by you (for example, analyzing systems without permission).

11. Protection of data

We process your personal data in accordance with the Privacy Policy. When, in a company account, you enter data from third parties (team members, suppliers, contacts), you declare that you have a legal basis to do so and that you have informed them. If you contract services in which we process personal data on behalf of your company, we will sign the corresponding processing contract.

12. Duration, low and suspension

• The contract is indefinite. You can Download your data and delete your account at any time from “My data”. If you have an active subscription, cancel it before to avoid new charges.
• We may suspend or cancel an account, with prior notice unless urgent, if you seriously breach these Terms, if there are indications of fraud or malicious use, or by request from an authority.
• We may delete free accounts without confirmation or inactive for more than one year. 24 I would notify you first by email.

13. Changes in these Terms

We may update these Terms to adapt them to legal changes or the Service. We will notify you by email or in the panel. If the change is relevant we will ask you to accept the new version when you enter; if you do not agree you will be able to delete your account and, if you have a plan, cancel it without penalty.

14. Applied law and jurisdiction

These Terms are governed by Spanish legislation. If you are a consumer, the courts of your home will be competent and you can also go to the European online dispute resolution platform. For business clients, the parties are submitted to the courts and courts of the owner's domicile. Ovnar.

If any clause is null, the rest will remain valid. That we do not exercise a right at a given time does not mean giving up it.

15. Contact

For any doubts about these Terms write us to hola@ovnar.cloud.